Tagalog for Customer Service

Business Vocabulary
Talipapa ni M. Evangelista

Customer Service Vocabulary:

  • adequate – sapat
  • always – lagi
  • annoyance – pagkayamot
  • attention – atensyon
  • bad service – hindi magandang serbisyo
  • broken – sira
  • to claim – umangkin
  • complaint – reklamo
  • courteous – magalang
  • courtesy – paggalang
  • customer – kliyente
  • damaged – napinsala
  • defective – depektibo
  • delay – antala
  • to detect – magmanman
  • dissatisfied – hindi kuntento
  • to exchange – ipalit
  • expired – nawalan ng bisa
  • fast – mabilis
  • to fix – ayusin
  • for your service – para sa iyong serbisyo
  • free of charge – walang bayad
  • good service – magaling na serbisyo
  • helpful – matulungin
  • impolite – hindi magalang
  • lost and found – nawala at natagpuan
  • pleasurable – kalugod-lugod
  • to repair – ayusin
  • return – balik
  • rude – walang galang
  • to send – ipadala
  • service – serbisyo
  • stained – nabahiran
  • to take measure – sukatin
  • to please – magbigay-lugod
  • waiting – naghihintay
  • warranted – garantiyado
  • without reason – wala sa rason

Sample Dialog:

Sa Megamall

Jun-Jun:  Pare, hindi ko alam ang bagay sa aking kulay ng polo.
Albert:  Madali lang yan! Parang sabong lang yan! Sa pula, o sa puti.
Jun-Jun:  Kaya nga ako nagpasama sa iyo e.
Gina:  Ako po si Gina, ang inyong sales girl. Ano po ang hinahanap nila?
Jun-Jun:  Damit para sa prom.
Gina:  Marami po kaming polo para sa lahat ng okasyon.  May extra small, small, medium, large, extra large. Lahat ng size, lahat ng kulay.  Kumpleto po dito sa SM.
Jun-Jun:  Medium ako pero ano kaya ang magandang kulay?
Gina:  Sir, matipuno naman kayo, maputi at pogi pa kaya siguradong lahat babagay sa inyo.  Kung gusto ninyong maglaro ng kulay, asul ang piliin.  Kung gusto ninyo ng polong magagamit din sa interview, kulay puti.  O kaya kung gusto ninyong magkaterno kayo ng partner ninyo, kulay rosas o dilaw.  Dagdagan pa ninyo ng neck tie at coat.  Tiyak akong kayo ang magiging Prom King.
Albert:  Jun-jun, narinig mo ba yon? Naks pare, may tama na sa yo si Gina!
Jun-Jun:  Ang galing mag-sales talk! Coat and tie pa raw! Mapapabili tuloy ako nang hindi oras!

The First Loan:

DID YOU KNOW…
…that in keeping with its quasi-public character, El Banco Español Filipino de Isabel 2, the first bank to be established in the Philippines and Southeast Asia, granted the Spanish colonial government in the Philippines with an interest-free loan amounting to 200,000 pesos fuertes in 1864?
…that the amount was equivalent to half of the bank’s authorized capital at that time?
…that although the government specified that the loan be subject to a 6 percent interest, it was the bank’s stockholders who decided to give the government the funds at no cost?
…that this loan was the first of a number of accommodations extended by the bank to the colonial government in the Philippines?

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